When it comes to communication skills, most people tend to think the ability to communicate is about speaking the right language. It’s no wonder that most people consider adding a foreign language to their resume in the hope of making their profile more appealing to recruiters.
But while speaking foreign languages is an important skill, it doesn’t replace mastering the art of communicating day after day in the workplace with a variety of people. Did you know that most of the miscommunication issues that affect work-life have nothing to do with foreign languages? Instead, if you’re going to boost your communication skills and get your message across, regardless of who you are speaking to, you need to increase your emotional intelligence and get a sense of what your audience needs to hear.
Reaching out to people in need
When your job involves helping others, whether you’re a real estate agent or a social worker, you need to work on your emotional intelligence and compassion abilities. Take a look at this article explaining what it’s like to be a social worker on the road to gain a full understanding of your communication requirements. Helping others needs to become your priority, which is why you need to not only be able to figure out the best strategic approach for your clients’ needs, but you also need to know how to share good and bad news in the most effective way.
Sharing a clear and concise message
Anybody who wants to embrace a marketing role needs to get the hang on text messages. Indeed, SMS marketing campaigns can be highly effective, as long as you understand how to write texts that get the right results. You can’t afford to ignore the structure of the media; SMS, for instance, as designed to be short and snappy. In other words, if you’ve studied the typical writing assignment structures, you need to carry on the introduction, body, and conclusion structure but scale them down to a text message. Additionally, you should stick to one clear message rather than multiple offers or announcements per text.
Explaining complex things simply
There is no workday without a conference or a presentation being held somewhere. In short, one day, you will be the person taking the stage to explain your ideas to your colleagues or your clients. While you might manage the most basic design tips for PPT slides, those won’t be enough if you can’t make your ideas easy to understand. It’s all about knowing your audience, using simple language, and introducing clear examples.
Knowing the right interlocutor for every issue
In every office and workplace, identifying the most relevant interlocutor to handle unique queries is a skill that will dramatically improve your communication. It’s not uncommon to receive queries and questions that are unrelated to your skillset during a project. But being able to direct people to the best person to help them not only ensures the message doesn’t get lost but also boosts your overall work profile.
If you’re in the process of applying for a job, you need to make sure you can tick some essential communication skills off the list. Knowing how to simplify complex facts or understanding how to write a concise message in the appropriate media structure is a skill. Like all skills, boosting those communication areas can take time, but it will make a significant difference in your career.